Hammer Training

MEMBER HELP

HAMMER TRAINING SUPPORT

Need help with your account, membership, workouts, food tracking, barcode scanning or GPS cardio? Contact Hammer Training directly.

PHONE SUPPORT07599 142227

Please include the email address used for your Hammer Training account when asking for account help. Never send passwords or full card details.

Request account and data deletion

Hammer Training is operated by Jon Howorth, trading as Hammer Training and BioLabs Training. You can request deletion without installing the app or signing in.

Call 07599 142227 and ask to delete your Hammer Training account and its associated data. Give the email address registered to your account. We will verify that the account belongs to you before deleting it; never share your password. If you cannot sign in, tell us when you contact us.

You can also delete your account yourself:

  1. Open Hammer Training and sign in.
  2. Open Account & Access. Use Download My Data first if you want a copy of your records.
  3. Select Delete My Account, then confirm with Delete Everything.

What happens to your data?

Deletion permanently removes your account and associated profile, workout and food logs, body measurements and private progress photos from the active Hammer Training service. Future subscription renewals are cancelled. You will lose access to your saved records, and deletion cannot be undone.

There is no additional retention period for these account and fitness records in the active service after deletion completes. If you have made payments, Stripe may retain transaction records for its legal, accounting and fraud-prevention obligations under its privacy policy; deleting your Hammer Training account does not erase Stripe's payment records. Contact support if you need details about retained payment records and their applicable retention periods.

Camera or GPS not working?

Open your phone's settings, select Hammer Training and allow Camera or Location access. Location is needed only while recording a GPS cardio session.